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Does your current phone system do everything your surgery needs it to?

Does your surgery have a phone system that can meet the constantly changing needs of your patients? Do you have the flexibility to quickly communicate opening hours, emergency numbers, or handle large numbers of calls efficiently with the best possible level of care and customer service? If your phone system isn’t doing everything you need it to, we have the perfect solution for you…

Improve your communications

We know that the health and wellbeing of your patients is at the heart of everything you do, that’s why we put them at the centre of our phone systems! Still needing to do consultations remotely? Well hosting appointments has never been easier; HD video and audio conference calls are available at the click of a button, bringing you as close to those that need you as possible. Our system can even take notes to help support your record keeping.

Handle calls more efficiently

Most surgeries will have periods of the week or times of the day when the phone simply rings off the hook. Our system is here to make your life easier; whether that’s handling large call volumes at the start of the day with the minimum amount of fuss or helping you cope with the same number of calls when staff numbers are reduced. From auto-assistants and hunt groups to pre-recorded messaging and real time reporting – our system is here to help.

Know your data is safe and secure

You need to know that any system you use is going to keep all patient data secure and safe. That’s exactly why we want you to have complete peace of mind when it comes to data security, which is why our systems leave no stone unturned in ensuring you’re not only secure, but also constantly backed up. As well as anti-malware and antivirus protection against cyber-attacks, documents and files are all backed up in real time.

Meeting your individual needs

We understand that no two days are the same for a surgery, which is why our system can constantly evolve and revolve around what you need it to do with the staff numbers you have to achieve it! It’s flexible to your individual needs; whether that’s handling more calls with less people, adding more people to the team or delivering vital automated messages; the functionality is endless and always there to help you communicate in the quickest and simplest way possible.

With you on the go

If the last year has taught us anything, it’s that we need to be as flexible as possible when it comes to how we work and where we work. Our VoIP phone systems allow you to simply pick up your phone, plug it in wherever you are and be seamlessly connected. It can even integrate chat, text messaging, video conferencing and a whole host of other functionality, meaning you can effortlessly perform e-consults or stay connected with the team in the surgery, no matter where you are.

Reduce your costs

Can you really have all this additional functionality whilst also reducing costs? Yes, you can! That’s because although your surgery will be paying for the number of users, rather than for the number of lines, staff will be much more efficient. It’s also easier to scale and expand the system as and when you need to, free from the complexity, expense and time constraints associated with installing new telephone lines! It’s been proven to save some surgeries as much as 50%. Don’t believe us? Get a free review with our team today.

There’s a reason we have one of the highest client retention rates in the industry.

Once we’ve given you the perfect system we’re committed to training your staff in how to use your new telephone system, understand what can be done and make sure that your organisation gains the most from it. And it’s all included in the price! If you’re looking for a long-term relationship with a business that will ensure you have the right phone system and support, you’re going to enjoy working with us.

For more information on our VoIP phone systems and video conferencing facilities please give our team a call on 01237 420010.

“Working with Equations has been very easy. At first, engineers came out in normal school hours and worked in a room with our server. It all went very smoothly and they didn’t cause any problems to the school day. Then, over Easter, they worked in the classrooms so the system was up-and-running by the time school started again.”

Oliver Wilson-Chalon – ICT Manager

Does your current phone system do everything your surgery needs it to?

Does your surgery have a phone system that can meet the constantly changing needs of your patients? Do you have the flexibility to quickly communicate opening hours, emergency numbers, or handle large numbers of calls efficiently with the best possible level of care and customer service? If your phone system isn’t doing everything you need it to, we have the perfect solution for you…
Contact Us

Improve your communications

We know that the health and wellbeing of your patients is at the heart of everything you do, that’s why we put them at the centre of our phone systems! Still needing to do consultations remotely? Well hosting appointments has never been easier; HD video and audio conference calls are available at the click of a button, bringing you as close to those that need you as possible. Our system can even take notes to help support your record keeping.

Handle calls more efficiently

Most surgeries will have periods of the week or times of the day when the phone simply rings off the hook. Our system is here to make your life easier; whether that’s handling large call volumes at the start of the day with the minimum amount of fuss or helping you cope with the same number of calls when staff numbers are reduced. From auto-assistants and hunt groups to pre-recorded messaging and real time reporting – our system is here to help.

Know your data is safe and secure

You need to know that any system you use is going to keep all patient data secure and safe. That’s exactly why we want you to have complete peace of mind when it comes to data security, which is why our systems leave no stone unturned in ensuring you’re not only secure, but also constantly backed up. As well as anti-malware and antivirus protection against cyber-attacks, documents and files are all backed up in real time.

Meeting your individual needs

We understand that no two days are the same for a surgery, which is why our system can constantly evolve and revolve around what you need it to do with the staff numbers you have to achieve it! It’s flexible to your individual needs; whether that’s handling more calls with less people, adding more people to the team or delivering vital automated messages; the functionality is endless and always there to help you communicate in the quickest and simplest way possible.

With you on the go

If the last year has taught us anything, it’s that we need to be as flexible as possible when it comes to how we work and where we work. Our VoIP phone systems allow you to simply pick up your phone, plug it in wherever you are and be seamlessly connected. It can even integrate chat, text messaging, video conferencing and a whole host of other functionality, meaning you can effortlessly perform e-consults or stay connected with the team in the surgery, no matter where you are.

Reduce your costs

Can you really have all this additional functionality whilst also reducing costs? Yes, you can! That’s because although your surgery will be paying for the number of users, rather than for the number of lines, staff will be much more efficient. It’s also easier to scale and expand the system as and when you need to, free from the complexity, expense and time constraints associated with installing new telephone lines! It’s been proven to save some surgeries as much as 50%. Don’t believe us? Get a free review with our team today.

There’s a reason we have one of the highest client retention rates in the industry.

Once we’ve given you the perfect system we’re committed to training your staff in how to use your new telephone system, understand what can be done and make sure that your organisation gains the most from it. And it’s all included in the price! If you’re looking for a long-term relationship with a business that will ensure you have the right phone system and support, you’re going to enjoy working with us.

For more information on our VoIP phone systems and video conferencing facilities please give our team a call on 01237 420010.

“Working with Equations has been very easy. At first, engineers came out in normal school hours and worked in a room with our server. It all went very smoothly and they didn’t cause any problems to the school day. Then, over Easter, they worked in the classrooms so the system was up-and-running by the time school started again.”

Oliver Wilson-Chalon – ICT Manager

About Us

We’re specialists in helping organisations like yours find and implement phone systems that not only handle your calls, but add value to your organisation. Our personal approach means you'll get great service from start to finish.

Our Services

Installing a new phone system or changing supplier can be a big decision; you want to make sure you’re teaming up with the right people. We've been specialising in phone systems and technology for more than twenty five years.

About Us

Unit C, Forest Enterprise Park,
Wood Road, Ashill, TA19 9LP
01237 420010
ask@equationsvoiceanddata.co.uk
www.equationsvoiceanddata.co.uk

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